Last updated on 23 May 2018.

This Privacy Statement outlines how The Blackchilli Creative Hub manages personal information and respects your privacy. This policy may be amended from time to time and we encourage visitors to and users of our site to regularly review our Privacy Policy.

All “Personal Information” (which is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time.

COLLECTION OF PERSONAL INFORMATION: As a visitor to the Site, you can view the contents without providing any Personal Information. However, when you register for more information on products or services we may collect the Personal Information from you that typically comprises: your name, company name, phone and fax numbers, address and email address.

UPDATING YOUR PERSONAL INFORMATION AND PRIVACY PREFERENCES: Upon request The Blackchilli Creative Hub will provide you with information about what we may currently hold about you as an individual or as an employee of a company. To request this information please contact us at info@blackchilli.co.uk. You have the right to access and correct, or delete your Personal Information and privacy preferences at any time.

HOW YOUR PERSONAL INFORMATION IS USED: We do not sell, rent or share your personally identifiable information to or with third parties in any way and only use it to directly communicate with you about the products and services we deliver, keep you informed about any special offers and services and to administer any direct business relationship we have with you.

DATA RETENTION: We will retain your information for as long as the relationship is active, your information is needed to provide you services, or as required to fulfil our legal obligations and maintain historic records. If you wish to delete your account or request that we no longer use your information to provide you with services then contact us at info@blackchilli.co.uk. We will respond to your request within 30 days but will retain information as necessary to comply with legal obligations or enforce agreements.

YOU MAY OPT OUT: You may “opt out” of receiving email updates and newsletters from us by clicking on the “unsubscribe” button within such communications or by contacting us at info@blackchilli.co.uk.

PROTECTION OF YOUR PERSONAL INFORMATION: The Personal Information that you provide in connection with the use of the Site, business communications or other related business information is protected and is retained on a secure, password protected network. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure but we take all reasonable steps and take into account the sensitivity of the Personal and Commercial Information we collect, process and store, but we cannot guarantee its absolute security.

CHANGES IN PRIVACY POLICY: We reserve the right to amend the Privacy Policy from time to time at our sole discretion and will provide notice by email or on the home page of the Site when we make material changes to this Privacy Policy prior to the change becoming effective.

SOCIAL MEDIA WIDGETS: Our Web sites may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programmes that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

PRIVACY COMPLAINTS: We take users’ privacy concerns seriously. If you believe that The BlackChilli Creative Hub has not complied with this Privacy Policy with respect to your Personal or Commercial Information, please contact us at info@blackchilli.co.uk or detail your complaint in writing; providing as much detail as possible the ways in which you believe that the BlackChilli Creative Hub’s Privacy Policy has not been complied with and post it to: The Tythe Barn, Long Lane, Odiham, Hampshire RG29 1JE. We will then investigate your complaint promptly.

COOKIE AND ANALYTICS STATEMENT: Cookies are small text files that are automatically placed on your computer when you visit websites to enhance the user experience and do not identify the individual using the computer, just the computer being used. The vast majority of websites on the internet use cookies which help make the website function correctly, to personalise the website to your preferences, and to collect information about your visit which will help us improve the website in the future. We never collect information that could identify you, or pass information to any third parties.

By using and browsing this website, you consent to cookies being used. If you do not consent, you must disable cookies in your browser or refrain from using the site.