Operating in a pro-active environment is comparatively easy, however, when things go wrong that’s another matter, but having a contingency plan should help negate negativity – so what’s your plan?

Knowing where your next customer is located or forecasting the changing shape of your market will help you stay one step ahead.

Focussing on the next sale often prevents businesses seeing the wider picture – having quantitative knowledge can be invaluable and where we can add value.